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I am pleased in every way with staff, technician, dentist, and all work done on my teeth. I love this clinic.
The dentists are the reason we love your office. Such great people! There is only one person who is consistently unfriendly and judgemental, but thankfully, my interactions have been limited with this individual. I will say, I am not sure if she is aware of how she treats some, but her disposition is not reflective of the rest of your wonderful, caring staff. The normal receptionist is kind and helpful.
I was delighted to find that Candace was my new hygienist–she is friendly, answered all my questions, was gentle and thorough, and I hope she will be with you well into the future. After Melissa, the other hygienists did not come up to snuff as Candace certainly does. Also, I like the new chairs and their patterns out in the waiting room–it feels larger and cleaner, more expansive.
I’ve been going here for 4 years and have appreciated the attention I get when I come for service. I was picking up an occlusal guard today that didn’t fit well. Michele worked with me to get it to fit better, but ultimately decided to have their lab make another since it was falling out too easily. Thanks for taking great care of me!
Appreciate the professionalism and friendliness displayed by my hygienist-Nicki!
The pain felt good! LOL!!! Nice visit!
I cannot sing the praises loud enough for this dental facility. I have been twice for emergency dental work. The dentists and the entire staff have bent over backwards to take care of me, and friendly and pleasant the entire time. The office is clean. The appointment was timely. The dentist and staff were thorough and, professional, yet listened with understanding and compassion A top notch, five star facility.
I am always satisfied with the work. No sales pitch,I can observe the potential problem and make informed decisions about my care. My only frustration has been that the environment is too chaotic. It Is as if everyone is trying too hard to be accommodating so they talk too much,too perky too polite with each other to the extent that it seems insincere. Yesterday while the dentist was drilling my tooth the dental assistant was humming to the loud 80s heavy metal music and attempting to socialize with the new dentist…..and the patient is supposed to remain calm. I feel confident with this practice but I always feel hyper when I leave after dental work. Cleaning..great. We greet,socialize a few minutes and she gets to work,encourages me and doesn’t give me a lecture like I am a 12 year old. A+
If it was not good (great) I would not have come back…
The visit for cleaning went well. I had a good experience. Everyone was friendly and professional.
Found the office very clean and hi-tech. Everyone was very friendly and helpful.
I was very pleased with everyone I met and everything done during my visit. My exam was very thorough and was explained to me in detail. Everyone was very friendly and nice. I am very happy with my choice of dental clinics and will be very happy to be coming here while I live in this area.
The hallmark of your office is exemplary customer service and outstanding dental care. You and the team get it done!
Love the new chairs in the lobby. Everybody is very friendly and makes you feel comfortable and welcome. So thankful you provide Botox in our area!
I would recommend Kathrine and her STAFF to everyone! My treatment has been the best experience possible! My out come of work looks AMAZING! The care about there patient on personal level.
Great staff and friendly service.
Over the years I have changed dentist’s a dozen times because I was so dissatisfied with the service. What I REALLY like is, I was sent home with a piece of paper with a picture on it that shows what teeth need what work with a clearly printed estimate of the cost. WOW, I have NEVER gotten anything like that before. At the other dentists I have tried, they are too busy drinking coffee to attend to the clients needs! THANK YOU!!!
Everyone is very friendly I love that they respect and listen to concerns that I had and is willing to work with me I would definitely recommend them to all my family and friends
Good job everyone !
Best dental experience I’ve ever had!
Enthusiastically I travel an hour out of my way to this dental office because of the excellent dental work, the friendly, helpful staff, and the reasonable rates! The staff members are the best!
Very comfortable, Great service and very friendly and knowledgeable staff.
Alison was great! Very nice and personable.
I am usually very nervous going to the dentist but as soon as I walked in I was greeted and the atmosphere was positive! Everyone was super friendly and pleasant. I had a great first experience, Thank You!
I really like the dentist – the owner Kathy. What a great experience. My needs were met that day and I’d go back to that office again. Thank you all so much.
Very friendly and welcoming crew
Very professional, top quality staff with high-tech equipment. Office staff is friendly and cares about each patients needs and comfort. You have been wonderful with my Dad in correcting many issues caused by poor dental care of another dentist in town and have sent other friends to you who are also very happy with your office. Thank you for examining me and referring me to the gum specialist.
I am a first-time patient was very pleased with everything.j
I hate going to the dentist, but love coming to Shelton Dentist Office. I am treated so well by everyone past and present. I met Dr. Walsh and he conducted a thorough and relaxed exam. I appreciated his manner with me. I looked him up afterward and was impressed by his service work. Even though I have excellent insurance now and am in a professional position, I was one of those people without benefits at one time. I love my dental office.
This is one of the most professional dentist office I had ever had…Love all of the services I have had. They are always pleasant and the work is just excellent.
I couldn’t ask for a more friendly, professional group, especially for a dentist office. Everyone makes comfort and concerns a top priority. A+ in my book!
Friendly, helpful, clean, up to date, pain free!!.
I didn’t even wait in the waiting room for my appointment. I was told how long the dentist would be. I am very impressed!
Everyone is gracious and friendly. They are understanding of any fears and phobias
Pete and I both HAVE BEEN recommending you for years.
Nikki is always friendly and answers any questions I may have.
Nikki merits max pay raise..
GREAT SERVICE, GREAT PEOPLE, AWESOME RESULTS
As always everyone was professional and kind. You can tell they really care about your comfort in the chair and they are always friendly and interested in you.
I said NA for greeting when I came in the office because you were in a meeting. Great Buisness
Typically the wait time in the waiting room is under 5 minutes, but this last time I needed to wait 15 minutes to be seen because extra time was needed with the patient before me. This is atypical and I don’t expect it to happen again. Otherwise, great service as usually from Nicki Littlefield and Dr. Walsh. Thanks!
It was a great experience, especially for not having been to a dentist for many years. They made it bearable.
I love your office. ALL the staff and providers are genuinely down to earth,approachable, engaged and very knowledgeable. I have recommended your office to my family and friends. The evening hours are so very much appreciated!
Friendly staff, clean offices, and timely.
The staff was wonderful! Everyone was very friendly and the hygenist made sure to get my teeth extra clean. I will be going back for all my work and recommending them to everyone.
I had a crown put in. Wonderful visit. Loran and Dr. Walsh were great and quite thorough and friendly.
Great experience as always.
Very happy with everything!!!!
I love my dentist!
You have a superb staff. They are all friendly and willing to answer my questions. You listen to my concerns and take care of me. Thanks for letting me have a same day appointment that someone else was unable to fill.
Customer service is so important and you have nailed it! I’m embarrassed to say I went many years without seeing the dentist and now I don’t get stressed about it I just come in for quarterly cleanings in addition to whatever work I need. I do like that the Dr. comes in to see me after my cleaning. Keep up the good work!
Alison was efficient and made sure of the depth of my gum pockets had improved –she did the flossing at the end but for some reason didn’t do the bridge with the threader and floss. I use it every night myself and Cassie on my last visit was pleased that I do do it because when she flossed the bridge, it was not at all sore. She said a lot of clients never do it and that they find it painful when the hygienist tries to floss. I only saw Cassie once and I hope that I will have a longer patient-hygienist relationship with Alison for continuity of care.
Allison was amazing! She was very informative and gentle!! I would definitely recommend her to my friends and family!
Nokia’s always terrific.
Everyone is always in such a good mood. I seem to know most of, so it is a real treat for me to walk thru. And my Nikita is the BEST. (Nikki )
As usual staff was wonderful, very friendly but not over the top, love the new hygentist she did a great job!!!!
Good experience and thanks .. I think I may have set the record for the amount of things, hands, etc. in my mouth at one time … :O)
Michele is fantastic. I think I’m falling in love with her. 😉
Professional and high quality service
So friendly and nice! I highly recommend
Nicki has always been very professional and fun while doing her cleaning effort. One thing I would recommend, is some way to verify that I am coming in when you guys contact me and ask.I got word through e-mail (but could not respond), a message was left on our phone, (I was not going to take the time to call back the next day, and of course the postcard came in the mail a few days before the appointment. I appreciate the effort to remind me, but you must make it easier to respond back to you. A simple push of a “yes, I will be there” button on your e-mail would do the trick.
I love this place. Everytime I’m scheduled. I’m always nervous, but everyone hear puts my nerves at ease. I love this place and will recommend this place to everyone